Terms of Service

Last updated: 5 March 2026

These terms and conditions govern your use of the website at thecrescentcollege.com and any educational services provided by The Crescent College (“we”, “our”, “us”). By accessing our website or purchasing our services, you agree to be bound by these terms.

1. About Us

The Crescent College is an educational consultancy providing tutoring, mentoring, and admissions support for students applying to Oxford, Cambridge, and other leading universities. For questions about these terms, contact us at [email protected].

2. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

  • Use the website in any way that breaches applicable local, national, or international law or regulation
  • Attempt to gain unauthorised access to our systems, servers, or databases
  • Reproduce, duplicate, or resell any part of our website or its content without written permission
  • Introduce viruses, trojans, or other malicious or technologically harmful material

3. Educational Services

The Crescent College provides educational tutoring and admissions consultancy services. While we make every effort to deliver high-quality tuition and guidance, we do not and cannot guarantee specific admissions outcomes, exam results, or university offers. Admissions decisions are made solely by the relevant universities.

All advice and materials are provided for educational purposes and should not be treated as a guarantee of any particular result.

4. Booking and Payment

  • Payment is due at the time of booking for individual sessions unless otherwise agreed in writing
  • Packages and programmes may be paid in instalments as set out at the time of purchase
  • All prices are in GBP and include VAT where applicable
  • We reserve the right to adjust our prices; any changes will not affect sessions or packages already purchased

5. Cancellation and Refund Policy

  • Individual sessions may be rescheduled or cancelled with at least 24 hours' notice at no charge
  • Cancellations with less than 24 hours' notice, and no-shows, will be charged in full
  • The Complete Programme and multi-session packages include a 14-day cooling-off period from the date of purchase, during which you may cancel for a full refund of any unused sessions, in accordance with the Consumer Contracts Regulations 2013
  • After the cooling-off period, unused sessions within packages are non-refundable but may be rescheduled

6. Students Under 18

Many of our students are under 18. Where a student is under 18, the parent or guardian who books and pays for services is the contracting party and is responsible for the obligations under these terms. We require parental or guardian consent before providing services to students under 16.

7. Intellectual Property

All content on this website and all materials provided as part of our services (including but not limited to worksheets, slides, guides, and recorded sessions) are the intellectual property of The Crescent College and are protected by copyright law.

You may not reproduce, distribute, share, upload, or make available any of our materials to any third party without our prior written consent. Materials are licensed for your personal educational use only.

8. Social Media Content

We publish educational content on social media platforms including TikTok, Instagram, and LinkedIn. This content is provided for general informational and educational purposes only. It does not constitute personalised admissions advice and should not be relied upon as a substitute for our professional consultancy services.

We are not responsible for the privacy practices or content policies of third-party social media platforms. Your use of those platforms is governed by their own terms and privacy policies.

9. Third-Party Links

Our website may contain links to external websites and resources. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

10. Limitation of Liability

To the fullest extent permitted by law:

  • We exclude all implied conditions, warranties, representations, or other terms that may apply to our website or services
  • We will not be liable for any indirect, consequential, or special loss or damage arising from your use of our website or services
  • Our total liability to you for any claim arising from our services shall not exceed the total fees you have paid to us in the 12 months preceding the claim

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

11. Indemnity

You agree to indemnify and hold harmless The Crescent College from any claims, losses, or damages arising from your breach of these terms or your misuse of our website or services.

12. Governing Law and Jurisdiction

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Dispute Resolution

If you have a complaint about our services, please contact us at [email protected]. We will make every effort to resolve the matter informally. If we are unable to reach a resolution, you may refer the matter to an appropriate alternative dispute resolution provider or the courts.

14. Severability

If any provision of these terms is found to be invalid or unenforceable by a court, the remaining provisions will continue in full force and effect.

15. Changes to These Terms

We may revise these terms at any time by updating this page. Changes take effect when published. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms. We encourage you to review this page periodically.

16. Contact

For any questions about these terms, email [email protected].